BCM Call Accountant

Target Market

The target market for BCM Call Accountant is all customers who wish to:

• Reduce call charges — by identifying long, frequent calls and expensive calls
• Eliminating unnecessary / fraudulent calls — by effective use of traffic /extension reports
• Improve customer service — by monitoring response times and peak periods of call traffic

Features and Benefits

• Web based training included — cost effective, no hidden extras
• Real Time reporting  — immediately see when calls exceed cost or duration thresholds
• Intuitive Interface — rapid access to relevant information
• Customizable reports — tailor the information to suit objectives
• Scheduled Reports— get the right details, at the right time